From service management (ITSM) to digital experience to developer experience to security and vulnerability insights, our Observability practice provides all the metrics and AI analysis for better decision making.

Infrastructure

Infrastructure

  • Key metrics for hosts, containers and VMs
  • Native Kubernetes support
  • One-click cloud integrations for AWS, Google Cloud, Azure and more
  • Keep agents updated with Fleet Management

Applications

  • Fast start with eAPM, automatic agents, or OpenTelemetry (OTel)
  • Improve user experience
  • Visualize your full stack
  • Collaborate across teams
Applications
Pathpoint

Digital Experience

  • PathPoint shows problems in context
  • Diagnose conversion impact
  • Neutralize revenue threats faster

AI Everywhere

  • AIOps response intelligence with anomaly detection – correlate, prioritize and escalate
  • Agentic Integrations – MCP Server, Github Copilot, Jira, ServiceNow
  • Full stack AI app monitoring
AI monitoring

Proud member of the New Relic Partner Program

New Relic Intelligent Observability Platform enables your omnichannel strategy with a comprehensive view of your complete retail journey across your online apps, physical locations, and distribution centers. Now you can proactively prevent disruptions, get to the root cause of issues faster and monitor all touchpoints to protect your brand and revenue. Track your customer journey with a consolidated, real-time view of all systems and services across each stage of the business.. This is why 16,000 customers are standardized on New Relic to confidently deliver consistent, high-quality user interactions every time.

Unlike fragmented, bespoke alternatives, our unified platform ensures seamless performance and enhances overall user experiences with real-time failure notifications and anomaly detection and business success.

Maturity
Benchmark your observability practice using our proprietary assessment tool ranking 72 different dimensions with a paid engagement. Or get a free summarized version with our Maturity Quick Start.
Value
Understand your Observability ROI using a proprietary model that quantifies value across:

  • Digital Experience
  • Engineering Excellence
  • Business Uptime
Insights
Comprehensive program delivering valuable insights across AI Observability, Service Management (ITSM), Digital Experience, Developer Productivity and more.
 

Open Source Observability

Do you have the capabilities and motivation to roll your own? Open source tools from Cloud Native Computing Foundation allow you to avoid vendor lock-in and control costs, as well as the potential to control your own digital sovereignty.